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Church HQ Help

Volunteers

Schedule a Volunteer

For:Owner, Administrator, Standard

Volunteers are scheduled onto an event: a service, a rehearsal, a workday. Everything happens on the event itself, so you can see the whole Sunday in one place.

  1. Choose Calendar in the sidebar, open the event, and find Volunteers.

    The Volunteers panel on an event.

  2. Under Schedule Someone, choose the Team and the Position.

  3. Say how many are needed for that position and choose Set needed count for this position. That is what turns an empty rota into a staffing gap you can see.

  4. Search for the person, choose them from the list, and add a note if it helps.

    Scheduling a person into a position.

  5. Choose Schedule.

Church HQ emails them and asks them to accept or decline.

The event lists each position as accepted / needed, in red while it is short and green once it is covered. That is the list to run down on a Thursday.

The volunteers panel showing who has accepted and where the gaps are.

Church HQ says so: This person needs portal access before they can be scheduled, send an invite now? Choose Send Invite and Schedule and it does both: the invitation goes out, and they are scheduled once they are in.

This is deliberate. A volunteer needs somewhere to accept or decline, and that is the Member Portal.

Still stuck? Contact the Help Desk at help@mychurchhq.com and tell us which guide you were following.