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Guides by Role
Church HQ has five roles. Your role decides what you see, so start with yours.
The person who set the church up, and anyone they make an Owner. Owners can do everything, including billing, and can close the church.
- Create your church account
- Set up two-step sign-in (required)
- Invite a teammate and set roles
- Plans and billing, update your card
- Start a new church
- Everything an Administrator can do
Administrator
Section titled “Administrator”Runs the church day to day. Everything except closing the church and some billing actions.
- Church settings, including the church URL and EIN
- Campuses and custom fields
- Who can see protected information
- Import and export
- Privacy requests and the audit log
Standard
Section titled “Standard”Staff and ministry leaders who do the everyday work: people, events, volunteers, forms and messages. They see giving and children’s information only if an Owner or Administrator gives them access.
- Add a person and households
- Events and attendance
- Volunteer teams and scheduling
- Kids Check-In, with access
- Forms, Lists and Messaging on Pro
View Only
Section titled “View Only”Can read, but cannot change anything. Useful for board members, or a volunteer who needs to look something up.
- What View Only can see
- Reading people, the calendar and reports
Member Portal
Section titled “Member Portal”Your congregation. They see only their own information: their schedule, their giving, and forms meant for members.
Still stuck? Contact the Help Desk at help@mychurchhq.com and tell us which guide you were following.