Member Portal
What You Can and Cannot Do in the Portal
What you can do
Section titled “What you can do”- See what you are scheduled for, and accept or decline it.
- See your own giving history.
- Download your giving statement for any year.
- Manage your recurring donation: pause, resume or cancel.
- Fill in forms your church has made available to members.
What you cannot do yet
Section titled “What you cannot do yet”These are not built, so ask your church’s office instead:
- Edit your own profile. Your name, address, phone and email are changed by your church.
- See other households, even by name. The portal is not a church directory.
- See the plan for a service you are scheduled at.
- Set your own notification preferences. Your church manages what you receive, and you can always unsubscribe from email or reply STOP to texts. See How Unsubscribes and STOP Replies Work.
If any of these would help you, tell your church; they can tell us.
Good to know
Section titled “Good to know”- Your church sees more than you do, because they hold the records. What you see is your own.
- One login can belong to several churches. You pick which one when you sign in.
Still stuck? Contact the Help Desk at help@mychurchhq.com and tell us which guide you were following.