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Church HQ Help

Kids Check-In

Check In a Child

For:Owner, Administrator, Standard

This is the Sunday morning task. A family arrives, you find them, confirm which room each child is going to, and print the tags.

A session must be open. See Start a Check-In Session.

In Check In, type the family’s last name or a phone number in Search by last name or phone.

Searching for a family at check-in.

Tick each child who is here. One search finds the whole family, so a parent with three children is three ticks, not three searches.

Choose Continue, which shows how many you have selected.

Church HQ suggests a room for each child from their grade or their age, and tells you when it could not decide:

  • No auto match means the child has no grade or birthday that fits a room. Choose the room yourself.
  • 2 possible rooms means more than one room fits. Choose the right one.

Tick Remember for next time to pin a child to that room, which makes every later Sunday one step faster.

Choose Confirm check-in.

Church HQ shows a tag for each child, with their name, their room and a 4 digit code.

Choose Print Labels. Give the child’s tag to the child, and keep the matching code with the parent, because that code is what collects the child again.

Choose Done when the tags have printed.

Choose + New family and fill in the parents and children. Church HQ creates the household and the people as part of checking them in, and runs its usual duplicate check while it does.

The new family form inside check-in.

See Check In a New Family for the detail.

Still stuck? Contact the Help Desk at help@mychurchhq.com and tell us which guide you were following.